Return & Refund Policy

Returns

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of delivery with your Order Number and a photo of the item. We'll arrange a replacement or refund.

Non-Returnable Items

Items that have been used, washed, or altered from their original condition cannot be returned, unless the item was defective on arrival.

Refunds

Approved refunds are processed within 3-5 business days. For Cash on Delivery orders, refunds are issued via bKash/Nagad or bank transfer, whichever is convenient for you.

Wholesale Orders

Bulk/wholesale orders are reviewed case by case. Please contact us before placing a large order if you have specific return requirements.

Need Help?

Reach out via our Contact page or message us on WhatsApp with your Order Number.